{"id":9402,"date":"2026-08-28T17:36:09","date_gmt":"2026-08-28T17:36:09","guid":{"rendered":"https:\/\/gmashfabric.com\/?page_id=9402"},"modified":"2026-08-28T17:37:49","modified_gmt":"2026-08-28T17:37:49","slug":"returns-exchanges","status":"publish","type":"page","link":"https:\/\/gmashfabric.com\/ar\/returns-exchanges\/","title":{"rendered":"Returns &amp; Exchanges"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"9402\" class=\"elementor elementor-9402\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e44a717 e-flex e-con-boxed e-con e-parent\" data-id=\"e44a717\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-77071e7 elementor-widget elementor-widget-html\" data-id=\"77071e7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"qomash-returns-page\">\r\n\r\n  <div class=\"qomash-returns-header\">\r\n    <h1>Returns &amp; Exchanges<\/h1>\r\n    <p>We want you to be satisfied with your GMASH order. You may request a return or exchange within 14 days from the date you receive your order, subject to the conditions below.<\/p>\r\n  <\/div>\r\n\r\n  <div class=\"qomash-returns-section\">\r\n    <h2>Return &amp; Exchange Conditions<\/h2>\r\n    <p>The fabric must be:<\/p>\r\n    <ul class=\"qomash-returns-list\">\r\n      <li>Unused and in its original condition.<\/li>\r\n      <li>Not washed, altered, tailored, damaged, or treated.<\/li>\r\n      <li>Returned with its original packaging where applicable.<\/li>\r\n      <li>Accompanied by proof of purchase or the relevant order number.<\/li>\r\n    <\/ul>\r\n  <\/div>\r\n\r\n  <div class=\"qomash-returns-grid\">\r\n    <div class=\"qomash-returns-card\">\r\n      <div class=\"qomash-returns-icon\">\u2702\ufe0f<\/div>\r\n      <h3>Cut Fabrics<\/h3>\r\n      <p>Because fabrics are cut and prepared according to the length and quantity selected by the customer, eligibility for return or exchange may depend on the condition and nature of the order.<\/p>\r\n    <\/div>\r\n\r\n    <div class=\"qomash-returns-card\">\r\n      <div class=\"qomash-returns-icon\">\u26a0\ufe0f<\/div>\r\n      <h3>Incorrect or Defective Orders<\/h3>\r\n      <p>If you receive an incorrect item or believe there is a defect in the fabric, please contact GMASH as soon as possible and provide your order number and photos of the item.<\/p>\r\n    <\/div>\r\n\r\n    <div class=\"qomash-returns-card\">\r\n      <div class=\"qomash-returns-icon\">\ud83d\udd0d<\/div>\r\n      <h3>Before Tailoring or Washing<\/h3>\r\n      <p>We strongly recommend inspecting the fabric carefully before washing, cutting, or tailoring it. Once fabric has been washed, altered, or tailored, we may not be able to accept a return or exchange.<\/p>\r\n    <\/div>\r\n  <\/div>\r\n\r\n  <div class=\"qomash-returns-steps\">\r\n    <h2>How to Request a Return<\/h2>\r\n    <p>Contact us through WhatsApp at <a href=\"https:\/\/wa.me\/96565555481\" target=\"_blank\">+965 6555 5481<\/a> and provide:<\/p>\r\n    <ol class=\"qomash-returns-steps-list\">\r\n      <li>Your order number.<\/li>\r\n      <li>The item you would like to return or exchange.<\/li>\r\n      <li>The reason for your request.<\/li>\r\n      <li>Photos, where relevant.<\/li>\r\n    <\/ol>\r\n    <p class=\"qomash-returns-footnote\">Our team will review your request and provide the next steps.<\/p>\r\n  <\/div>\r\n\r\n<\/div>\r\n\r\n<style>\r\n.qomash-returns-page {\r\n  max-width: 900px;\r\n  margin: 0 auto;\r\n  padding: 0 20px;\r\n}\r\n\r\n.qomash-returns-header {\r\n  background: #3C4729;\r\n  color: #FFFFFF;\r\n  text-align: center;\r\n  padding: 60px 20px;\r\n  margin: 0 -20px 40px;\r\n  border-radius: 0 0 12px 12px;\r\n}\r\n.qomash-returns-header h1 {\r\n  font-size: 36px;\r\n  margin: 0 0 16px 0;\r\n  color: #FFFFFF;\r\n}\r\n.qomash-returns-header p {\r\n  font-size: 16px;\r\n  max-width: 650px;\r\n  margin: 0 auto;\r\n  color: #E8E8E0;\r\n  line-height: 1.6;\r\n}\r\n\r\n.qomash-returns-section {\r\n  margin-bottom: 40px;\r\n}\r\n.qomash-returns-section h2 {\r\n  font-size: 22px;\r\n  color: #2B3524;\r\n  margin: 0 0 14px 0;\r\n  border-bottom: 2px solid #C89B5C;\r\n  padding-bottom: 10px;\r\n}\r\n.qomash-returns-section p {\r\n  font-size: 15px;\r\n  color: #4A4A4A;\r\n  line-height: 1.7;\r\n  margin: 0 0 14px 0;\r\n}\r\n\r\n.qomash-returns-list {\r\n  margin: 0;\r\n  padding-left: 20px;\r\n}\r\n.qomash-returns-list li {\r\n  font-size: 15px;\r\n  color: #4A4A4A;\r\n  line-height: 1.9;\r\n}\r\n\r\n.qomash-returns-grid {\r\n  display: grid;\r\n  grid-template-columns: repeat(3, 1fr);\r\n  gap: 20px;\r\n  margin-bottom: 40px;\r\n}\r\n.qomash-returns-card {\r\n  background: #FFFFFF;\r\n  border: 1px solid #EAEAEA;\r\n  border-radius: 10px;\r\n  padding: 26px 22px;\r\n  box-shadow: 0 2px 8px rgba(0,0,0,0.04);\r\n}\r\n.qomash-returns-icon {\r\n  font-size: 28px;\r\n  margin-bottom: 12px;\r\n}\r\n.qomash-returns-card h3 {\r\n  font-size: 16px;\r\n  color: #2B3524;\r\n  margin: 0 0 10px 0;\r\n}\r\n.qomash-returns-card p {\r\n  font-size: 13.5px;\r\n  color: #666666;\r\n  line-height: 1.6;\r\n  margin: 0;\r\n}\r\n\r\n.qomash-returns-steps {\r\n  background: #FFF6E6;\r\n  border-left: 4px solid #C89B5C;\r\n  border-radius: 6px;\r\n  padding: 28px 32px;\r\n  margin-bottom: 50px;\r\n}\r\n.qomash-returns-steps h2 {\r\n  font-size: 20px;\r\n  color: #2B3524;\r\n  margin: 0 0 14px 0;\r\n  border: none;\r\n  padding: 0;\r\n}\r\n.qomash-returns-steps p {\r\n  font-size: 14px;\r\n  color: #4A4A3E;\r\n  line-height: 1.7;\r\n}\r\n.qomash-returns-steps a {\r\n  color: #2B3524;\r\n  font-weight: 700;\r\n  text-decoration: underline;\r\n}\r\n.qomash-returns-steps-list {\r\n  margin: 0 0 14px 0;\r\n  padding-left: 20px;\r\n}\r\n.qomash-returns-steps-list li {\r\n  font-size: 14px;\r\n  color: #4A4A3E;\r\n  line-height: 1.9;\r\n}\r\n.qomash-returns-footnote {\r\n  font-size: 13px;\r\n  font-style: italic;\r\n  color: #6B6B5E;\r\n  margin: 0;\r\n}\r\n\r\n@media (max-width: 767px) {\r\n  .qomash-returns-grid {\r\n    grid-template-columns: 1fr;\r\n  }\r\n  .qomash-returns-header {\r\n    padding: 40px 20px;\r\n  }\r\n  .qomash-returns-header h1 {\r\n    font-size: 28px;\r\n  }\r\n}\r\n<\/style>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Returns &amp; Exchanges We want you to be satisfied with your GMASH order. You may request a return or exchange within 14 days from the date you receive your order, subject to the conditions below. Return &amp; Exchange Conditions The fabric must be: Unused and in its original condition. Not washed, altered, tailored, damaged, or [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_themeisle_gutenberg_block_has_review":false,"footnotes":""},"class_list":["post-9402","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/gmashfabric.com\/ar\/wp-json\/wp\/v2\/pages\/9402","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/gmashfabric.com\/ar\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/gmashfabric.com\/ar\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/gmashfabric.com\/ar\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/gmashfabric.com\/ar\/wp-json\/wp\/v2\/comments?post=9402"}],"version-history":[{"count":3,"href":"https:\/\/gmashfabric.com\/ar\/wp-json\/wp\/v2\/pages\/9402\/revisions"}],"predecessor-version":[{"id":9405,"href":"https:\/\/gmashfabric.com\/ar\/wp-json\/wp\/v2\/pages\/9402\/revisions\/9405"}],"wp:attachment":[{"href":"https:\/\/gmashfabric.com\/ar\/wp-json\/wp\/v2\/media?parent=9402"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}